Privacy policy

What stays on your phone

• Which apps and websites are in each limit. These choices are made through Apple's Screen Time and are never sent to us or to anyone.
• The reasons you give when you take a break.
• Your exact Apple Health figures: steps, active minutes and sleep.
• Your insights. Loop works them out on your phone by comparing your own days, and they are never shared.

What we collect

• Your account: your name and email address, from Sign in with Apple. If you choose to hide your email, Apple gives us a private relay address instead.
• Check-ins: so your loop can see how you're going, Loop sends a summary each time your phone checks in: the name of each limit (for example "Social"), roughly how many minutes you've used, the limit, your usual time, breaks and whether your loop said yes, time off, whether Screen Time is switched on, and the time won back.
• Goals you choose to share: only a percentage of your goal, or just "on track" or "reached", and never the figures behind it. You choose what is shared and can keep any goal private.
• Your loop: who you are connected to, your requests for more time and the answers, and cheers.
• Notifications and your phone: a push notification token and a device identifier so we can send alerts and accept check-ins.
• Purchases: if you buy Loop Plus, Apple handles the payment. We receive Apple's signed confirmation of the purchase so we know Plus is active. We never see your card details.

Apple Health

Loop asks to read your steps, active minutes and sleep so it can show your progress on the goals you choose. This data is used only for that. It is not sold, not used for advertising, and not shared with anyone. Only the percentage of a goal leaves your phone, and only if you choose to share that goal.

Who can see what

People you connect with in Loop can see the check-ins and shared goals described above. No one else can. We don't show ads, and we don't sell or rent your information.

Where it's stored

Account and check-in information is stored with Google Firebase, in Google's Sydney (Australia) data centre, and processed by Google's cloud services on our behalf. Google (for storage and notifications) and Apple (for sign-in and purchases) handle this information only to provide those services, and protect it at least as well as this policy does.

How long we keep it

We keep your account, check-ins, connections and shared goals for as long as you have an account, so you and your loop can see your history. When you delete your account, we delete them from our database straight away. Any copies in our backups are removed when those backups expire.

Changing your mind

You don't have to delete your account to stop sharing. You can turn off Loop's access to Apple Health or Screen Time in the Settings app, keep any goal private, or leave a loop. Loop stops sending what it no longer has access to.

Deleting your data

Use Delete account in Settings, or email us from the address you signed up with. We'll delete your account, your check-ins and your connections. People you were connected to stop seeing you straight away. Data kept on your phone is removed when you delete the app.

Children

Loop isn't directed at children under 13. Parents who connect with an older child can see that child's check-ins, as described above. If you believe a child under 13 is using Loop, email us and we'll delete their account.

Changes

If this policy changes in a way that matters, we'll update the date above and tell you in the app.